we haven't ordered for a while food has always been good on previous times, sadly tonight food didn't arrive on time.55 mins was delivery time. After a phone call(in which i heard someone say tell them its on its way. i heard them sorting through bags to check) it was quite obvious it had been left on the side, it still almost 30 mins to arrive after the phone call. The food was almost cold and the chicken burger had cheese in it which was not ordered, the chips had to be microwaved to make them edible, very disappointed.

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Yummy food thanks guys

Lovely food

My order is late?

Given cut up southern fried chicken rather than the usual char grilled lemon and herb chicken. Very disappointed

Wrong order received but soon rectified !

App has disappeared from apple store (won’t load onto my new phone from cloud), had to order via the web.

So much choice!

Great service great food !

We have used you guys for so long! Always amazing service

Very nice thanks

Spent well over a grand on fat jack's and they got an oreo milkshake wrong and put a snickers in no problem but the bloke down the phone told me to never order again and started shouting at me absolute twat mostly tip delivery drivers never ordering more

No drink came

Really good food

Seems good first time ordering from here think ill order again

Ordered from you before and loved your food but today was a mess. Waited 1 hour for soggy salad, cold lamb and no pitta.

Food arrived an hour after ordering and arrived stone cold and misding drink !!!!!!!!!

Always good

That mixed kebab on chips was EPIC very tasty and very very filling. Will definitely order again from you. Have tried several things on the menu now, all have by far been the best I've tasted. Well done !!!

Have used twice. Both times excellent service, food hot and really delicious! Would order more times but sometimes when I order and put my postcode, a box comes up telling me I'm too far away and to look for another outlet. Strange! But I will continue as I think they are superb!

Easy to order online, fast delivery and good quality food.

Amazing every time

Good stuff!

Always good food

I've converted from USA Fried Chicken to Fat Jacks. Best decision I've ever made. Always hot and cooked through. Never had a bad order ! Wide selection of food, healthy i.e fresh chicken or weekend treat.